Session 1 · 9:00 to 11:00 a.m. · 120 minutes
Fundamentals, prompting and your own knowledge
Fundamentals and purposeful prompting
What generative AI is and isn't, how it differs from the software you already use, and how to get management-quality results with the R·C·T·F·A method (role, context, task, format and adjustment).
Deliverable: Three calibrated prompts for tasks you do every week.
Tools, data and RAG
From a generic chat to an assistant that knows your business: file uploads, web search, data analysis, context window versus RAG, and which information should —and should never— be given to an AI.
Deliverable: An assistant configured with a real document from your company.